Returns & Exchanges
At Luxe Collective, we want you to be completely satisfied with your premium purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery provided it remains in its original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer boxes, dust bags, and authenticity cards are included to avoid restocking fees.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
Drop Off and Track
Drop off your package at any authorized courier location and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing